Terms and Conditions

Terms and Conditions

1. General

Trust Travel and Tourism LLC maintains the Website ("Site"). Trust Travel and Tourism LLC contact details are as detailed in the respective 'contact us' section of the Site. By accessing, browsing and/or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree to these Terms, do not use this Site. You hereby certify that you are of legal age to use this Site and legally competent and duly authorized to do so. As a condition of your use of this Site, you undertake not use this Site for any purpose that is unlawful or prohibited by these Terms.

2. Site Operation

United Arab Emirates is our Country of Domicile. Trust Travel and Tourism LLC controls this Site from the U.A.E. Trust Travel and Tourism LLC makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.


Trust Travel and Tourism LLC accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service providers user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of Trust Travel and Tourism LLC. The details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules.


Trust Travel and Tourism LLC will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not country specific


By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Trust Travel and Tourism LLC through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

6. Personal Information and Privacy

Trust Travel and Tourism LLC is committed to preserving the privacy of the users via this Site. To learn about how the Company protects your personal information, such as your name and address, refer to the Trust Travel and Tourism LLC's Privacy Policy. Except as set forth in the Privacy Policy or in these Terms, your personal information will be deemed to be confidential. Any non-personal information or material sent to the Trust Travel and Tourism LLC and/or provided by you through this Site will generally be deemed to NOT be confidential. You understand and agree that we may disclose information about you if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of the Trust Travel and Tourism LLC or others, or as stated in our Privacy Policy.User is responsible for maintaining the confidentiality of his account.

7. Information published on this Site

Any information and Content made available through this Site - is published as a service only, such information and Content is subject to various updates, which be occur from time to time. Trust Travel and Tourism LLC does not make any assurances and shall not be held responsible with regard to the accuracy such information and Content of the results or output that derives from use of thereof and you are requested to independently verify such results or output. This Site may contain and offer, inter alia, links and references to information and resources made available on the web which are not owned and/or controlled by the Trust Travel and Tourism LLC, including without limitation sporting events schedules and tables. Trust Travel and Tourism LLC uses great commercial efforts to publish true and correct third party information but cannot be held responsible for any such third party data and you may not rely upon such third party data without independently verifying it.

8. Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

9.Change & Cancellation Policy

All requests for change or cancellation of services purchased on this website must be delivered by email to,on our working days at least 24 hours before these services are scheduled to be provided. Our offices are open ("working days") from 08:00 to 17:00 United Arab Emirates local time on each day from Sunday to Thursday, except on public holidays and holidays declared for private sector establishments in the United Arab Emirates. Requests for permitted changes and cancellations will be processed within 2 working days after all payments required to process the request are settled. In the event of a cancellation, any payments to be refunded after the deduction of payments required to process the cancellation will be credited to the same payment card which was used to make the purchase within 15 working days thereafter and may take up to an additional 30 working days thereafter for the credited amount to appear on the payment card.

10.Refund / Return Policy

Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

11. Force Majeure

Any shortcomings in relation to the execution of the services provided through the Site cannot be attributed to a party should these not be due to the fault of the party or when said party cannot be deemed responsible for them in accordance with the law, the Terms or according to generally accepted standards. Trust Travel and Tourism LLC may invoke force majeure should the Company's shortcoming be partly or fully the result of war, mobilization, riots, flooding, fire, accidents, strikes, occupations, measures set by the government, non-delivery of required tickets to the Company by third parties and other unforeseen events.

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